Why Choose Austerberry?


A Name You Can Trust

Many local people associate the name Austerberry with property in and around Stoke-on-Trent. With three generations of past experience spanning 40 years and hundreds of properties sold, there isn’t much about the local property market that we don’t know!

We are registered with the National Association for Estate Agents, the National Association for Residential Letting Agents and the National Association of Auctioneers and Valuers. We are also members of the Ombudsman Services for Property so you can be confident that you are dealing with a reputable business.


Online and On Your High Street

We’ve been online since 1998 and are constantly working to embrace new technology. But as helpful as technology may be, we think there is no substitute for years of experience and good old fashioned customer service.

We have offices in high street locations across Stoke-on-Trent so we are visible and easily accessible.


Friendly and Professional

We employ a small and dedicated team of people with the knowledge, experience and commitment to achieving a sale of your property.

We appreciate that selling a property can be a stressful time, so we will be on hand to try and make the process as easy as possible for you.


We Only Get Paid on Results

We charge a flat fee with no hidden extras. If you instruct us to market, then we’ll ask you to sign a Sole Agency Agreement which commits you to paying our fee on completion of the sale.

We work on a No Sale, No Fee basis meaning we only get paid once the sale completes. We don’t ask for an up front payment as we believe an estate agent should be paid based on their results. Is an agent who has already had your money going to work as hard to find you a buyer? We think not.

We ask you to give us a 12 week exclusivity period when you first come onto the market to give us time to find you a buyer. If you wish to take your property off the market after that period has expired, you can do so at any time. All we ask is 14 days written notice. And if you do decide to withdraw at any time, then we don’t charge you a fee for doing so.


We’ll Be With You All The Way

Most people overlook the importance of the role of the estate agent once a buyer has been found. Granted, a lot of the work is in the hands of the solicitors but ensuring surveys are carried out, mortgage applications submitted, getting updates from other estate agents in a property chain and those crucial offer negotiations should anything arise after a sale has been agreed are fundamentals of estate agency.

We follow all our sales through from offer to completion as part of our selling service and with our experience and local knowledge, our aim is to try and ensure the process is as smooth as possible.


The Best of Both

Because we also deal with property letting as well as sales, we can not only ensure that your property is promoted to our Landlord database if it has potential to be a rental investment, but if you might consider letting as an option too then we can offer a rental appraisal and will be more than happy to offer a property simultaneously for let and for sale if required. And if you are planning on renting yourself once your property is sold, we can help find you somewhere to move to.




How We'll Sell Your Property


We offer a fully comprehensive selling service which will take you through from marketing, to offer and eventually completion of your sale.

We use a number of marketing methods to find a buyer for your property and don't forget that you'll receive support throughout the entire selling process from our experienced Sales Team.

For Sale Board

Professional Sales Particulars

Online Advertising

A clear, bright Austerberry For Sale board will tell everyone that you want to sell your home!.

We'll prepare a set of sales particulars for your property.

Our photographs are taken with high quality cameras with wide angle lens and we take great care to ensure our particulars are effective and eye-catching both photographically and descriptively.

With 90% of UK buyers starting their search for property online, we understand the importance of a good online presence for your property.

As well as advertising your property on our own website, it will appear on both rightmove and zoopla as well as a number of other websites to ensure maximum exposure at both a local and national level.

Social Media Promotion

Marketing to our Buyer Database

Accompanied Viewings (if required)

We have a facebook page with an increasing number of followers looking for property. We will feature your property on our page with a video featuring the property photographs.

We have a list of hundreds of prospective purchasers and if your property matches their requirements then we’ll e-mail them details to consider.

There will be times when it is either not appropriate or possible for you to carry out viewings, in those cases we’d be happy to show prospective purchasers around the property for you.

Regular Reviews

Offer Negotiation

Sales Progression

We will be in touch on a regular basis to review the marketing of your property.

We will provide you with feedback from viewings and will also send you a link to our Vendor Portal once your property is on the market so you can keep track of developments 24/7 and see what we are doing to find a buyer for your property.

Once an offer comes in, we’ll assist you with those vital negotiations and ensure a buyer is able to proceed before agreeing a sale.

Once a sale has been agreed and solicitors instructed, the matter is somewhat out of our hands, but we don’t stop there!

We will liaise between all parties to ensure the transaction completes as smoothly as possible and if there are any hiccups along the way, we’ll guide you as best we can.



Want to Know More?


If you have any questions regarding our selling service or would like to arrange a free, no obligation valuation of your property, then you can call us on 01782 594595 (Longton) or 01782 828750 (Tunstall), send us a message, or you can request a valuation here.


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