A Name You Can Trust
Many local people associate the name Austerberry with property in and around Stoke-on-Trent. With four generations of past experience spanning 50 years and hundreds of properties sold, there isn’t much about the local property market that we don’t know!
We are registered with NAEA Propertymark and ARLA Propertymark. We are also members of the Property Redress Scheme so you can be confident that you are dealing with a reputable business.
We’ll Be With You All The Way
Most people overlook the importance of the role of the estate agent once a buyer has been found. Granted, a lot of the work is in the hands of the solicitors but ensuring surveys are carried out, mortgage applications submitted, getting updates from other estate agents in a property chain and those crucial offer negotiations should anything arise after a sale has been agreed are fundamentals of estate agency.
We follow all our sales through from offer to completion as part of our selling service and with our experience and local knowledge our aim is to try and ensure the process is as smooth as possible.
Friendly and Professional
We employ a dedicated team of people with the knowledge, experience, and commitment to achieve a sale of your property at the best price possible.
We appreciate that selling a property can be a stressful time, so we will be on hand to make the process as easy as possible for you.
We Only Get Paid on Results
We charge a fixed fee with no hidden extras. If you instruct us to market, then we’ll ask you to sign a Sole Agency Agreement which commits you to paying our fee on completion of the sale.
We work on a No Sale, No Fee basis meaning we only get paid once the sale completes. We don’t ask for an up front payment as we believe an estate agent should be paid based on their results.
Is an agent who has already had your money going to work as hard to find you a buyer? We think not.
The Best of Both Sales and Lettings
Because we also deal with property letting as well as sales, we can not only ensure that your property is promoted to our Landlord database if it has potential to be a rental investment, but if you might consider letting as an option too then we can offer a rental appraisal and will be more than happy to offer a property simultaneously to let and for sale if required. And if you are planning on renting yourself once your property is sold, we can help find you somewhere to move to.
Online and On Your High Street
We have been online since 1998 and are constantly working to embrace new technology. But as helpful as technology may be, we think there is no substitute for years of experience and good old fashioned customer service.
We have been at our current premises in the centre of Longton since 1993 so if you want to call in for a face-to-face chat, then we’d be happy to see you!